INCOME
HomeContact

Get in touch

Talk to our engineering team

Whether you need a sample unit, a custom design, or just have a technical question — we're here to help you find the right platform for your machine.

Submit an inquiry

Fill in the form and our team will get back to you within 1 business day.

We respond within 1 business day. No spam, ever.

Direct contact

Reach us directly

Prefer a direct line? Our sales and engineering team are available via email, WhatsApp, or phone during business hours.

Email
sales@incomeipc.com
General inquiries & RFQ
WhatsApp
+86 134 1092 7681
Quick questions & samples
Phone
+86 134 1092 7681
Mon–Fri, 9 AM – 6 PM CST
Headquarters
Shenzhen, China
Guangdong Province
Response time
Within 1 business day
Samples shipped in 3–5 days
Chat on WhatsApp

Common questions

Before you reach out

Can I get a sample unit?

Yes. Most standard platforms are available as evaluation samples. Lead time is typically 3–5 business days from order confirmation.

Do you support OEM / custom designs?

Absolutely. We offer full custom board design, enclosure modification, BIOS branding, and OS pre-loading. Contact us with your specs.

What information should I include in an RFQ?

Target CPU, RAM/storage, I/O requirements, operating temperature, quantity, and target unit price help us respond faster.

How long does it take to get a quote?

Standard platform quotes are returned within 1 business day. Custom design feasibility assessments take 2–3 business days.

Do you ship internationally?

Yes. We ship worldwide via DHL, FedEx, and UPS. Samples are typically delivered within 5–7 business days to most regions.

Is technical support included?

Yes. All platforms come with datasheet documentation, driver packages, and access to our engineering team for integration support.